Cruise

Portland Port has witnessed remarkable growth  within the cruise industry, receiving an award from Cruise Insight Magazine for “Most Improved Cruise Destination” in 2012 and in 2014 it became the leading cruise destination in the South West of the UK.

Portland Port lies in the heart of the Jurassic Coast, a world heritage site, renowned for its breath-taking beauty and its incredible historical heritage. Local attractions stretch from Stonehenge to Corfe Castle, with towns such as Bath, Salisbury, Dorchester and Weymouth in between. If you fancy the national dish, Fish and Chips, and a sunbathe on an award winning beach, then calling at Portland Port will provide that for you.

Be sure to keep your eyes on the quayside as you depart, Portland Port prides itself on providing you with the best memories of your cruise and tops it off with variety of acts and a 3 shot salute from the Nothe Fort Victorian Artillery Brigade. 

Private Excursion Guidelines

We understand and appreciate that some cruise passengers wish to make their own excursion arrangements and we try to accommodate these wherever possible.

To help ensure these trips leave on time, we request that the excursion company sends an email to cruise@portland-port.co.uk, with the following information:

If we are given the above information before the cruise call, we can add it to our security list and the passengers can be collected from the quayside.

Any vehicle going on to the quay must undergo a security inspection.  We understand that any tour vehicles will want to be quayside before their departure time, so please ensure that adequate time is allowed for the security check.  We would advise arriving a minimum of 1 hour prior to tour departure time.

PLEASE NOTE:

If we do not receive prior notice of a private excursion, the transportation will not be allowed onto the quay.  In this scenario, passengers should be advised by the excursion company, that they need to get the free shuttle bus from the quayside to the port entrance, where they can meet up with their transportation.

There may be circumstances, out of our control, which prevent the collection of passengers from the quayside.  This is not a regular occurrence, however if it does happen, there is a free shuttle bus service to take passengers to the port entrance where they can meet with their guides/tour company.

Collecting friends & family for day trips

For anyone who is arranging to collect friends or family from a cruise ship at Portland Port, to take them out for the day, we would advise the following:

Portland Port is a commercial port, therefore for health and safety, passengers and visitors are not permitted to walk within the port estate.

Please park in the Britannia Car Park.

This car park does not appear on any maps as it is within the port estate.  When driving in to the port, the entrance to the Britannia Car Park is on the left hand side, near to the security gatehouse. There is a big blue sign near the entrance of the car park to help those who have not been to the port before.  The gate to this car park is only open for cruise calls.

Please ask those getting off the cruise ship, to get the free shuttle bus from the quayside to the port entrance.  The shuttle bus will drop passengers almost opposite the entrance to the Britannia Car Park which makes it nice and easy to meet up with friends and family.

For those collecting passengers who are disembarking at Portland Port or collecting passengers with mobility issues, please email us (cruise@portland-port.co.uk) so that we can provide more specific and relevant advice.

If you have any questions at all, please do not hesitate to contact us.

Visiting friends & family onboard the cruise ship

For anyone who is visiting friends and family onboard a cruise ship at Portland Port, we would advise the following:

Portland Port is a commercial port, therefore for health and safety, passengers and visitors are not permitted to walk within the port estate.

Please park in the Britannia Car Park.

This car park does not appear on any maps as it is within the port estate. 

When driving in to the port, the entrance to the Britannia Car Park is on the left hand side, near to the security gatehouse. There is a big blue sign near the entrance of the car park to help those who have not been to the port before.  The gates to this car park are only open for cruise calls.

Please wait on the pavement near the entrance to car park and security barriers; returning shuttle buses will stop to collect anyone waiting who needs to be taken to the cruise terminal.

At the entrance to the cruise berth, a security officer will board the bus to check everyone’s passes, at this point please get off the bus and go in to the cruise terminal.  At the reception desk in the cruise terminal, please give your name(s) so that they can be checked against the security list.  You will also be required to show photographic ID in order to have a restricted area pass issued. 

Visitors have to be approved by the ship before it arrives in port; to ensure that your visit goes as smoothly as possible, it would be helpful if you could let us know the names of anyone who is expecting to go onboard the ship, along with the name(s) of the passenger(s)/crew that are being visited.  This will allow us to check with the shipping agent, that approval has been given and your name(s) are on the visitor list.  Please email these details to cruise@portland-port.co.uk.  

For anyone with mobility issues or any other questions, please email us (cruise@portland-port.co.uk), so that we can help to the best of our ability.

 

Portland Port is a member of the following associations:

 

PORT NOTICE:

Portland Port is aware of a private tour operator trading under the name of ‘Dorset Tours’ that has attempted to affiliate itself with the Port by way of association as well as the establishment of a sister tour operator called ‘Portland Port Shore Tours’  that has been directly trading under Portland Port’s name.

Please be aware that neither Dorset Tours nor any of its sister businesses (Portland Shore Excursions and DayTrippaUK) are situated at Portland Port and neither have any affiliation with the Port. These businesses have been using and trading under the Port’s name without having consulted or sought approval from Portland Port.

In light of these events, Dorset Tours and its sister businesses have been banned from entering the Port. We advise that the public take caution when considering whether to engage these businesses, especially where transport to and from the Port is advertised.

Contact:

Ian McQuade


I.McQuade@portland-port.co.uk

Amy Sandford Smith


a.sandfordsmith@portland-port.co.uk